FAQ
What is MomSparkle all about?
MomSparkle creates meaningful jewelry to celebrate the radiant love of mothers and loved ones. We specialize in thoughtful gifts for occasions like Mother’s Day, anniversaries, birthdays, and more, with pieces like our Interlocking Hearts necklace designed to make every moment sparkle.
What materials are used in your jewelry?
Our jewelry, including the Interlocking Hearts necklace, is crafted with high-quality materials like sterling silver, rose gold plating, and cubic zirconia crystals. We’re committed to using ethically sourced materials to ensure sustainability and beauty.
How do I care for my MomSparkle jewelry?
To keep your jewelry sparkling, store it in a soft pouch or box when not in use. Clean it gently with a soft cloth and avoid exposure to harsh chemicals, perfumes, or water. For detailed care tips, check our Jewelry Care Guide.
Do you offer gift wrapping for occasions like Mother’s Day?
Yes! We offer complimentary gift wrapping for all orders, perfect for Mother’s Day, birthdays, or anniversaries. Your jewelry will arrive in a beautiful box with a ribbon, ready to make her day special. Add a personalized note at checkout if you’d like!
What is your shipping policy?
We ship worldwide! Standard shipping typically takes 5-7 business days within the U.S. and 7-14 business days internationally. Expedited options are available at checkout. Orders over $50 qualify for free standard shipping.
What if I need to return or exchange my gift?
We want you to love your MomSparkle gift! We offer a 30-day return or exchange policy for unworn items in their original packaging. Contact our support team at support@momsparkle.store to start the process. Note that personalized items are non-returnable.
Can I personalize my jewelry?
Absolutely! Many of our pieces, like necklaces and bracelets, can be personalized with initials, names, or special dates. Look for the “Personalize” option on product pages to create a one-of-a-kind gift.
How do I choose the perfect gift for Mother’s Day or other occasions?
Our collections are curated for every occasion! For Mother’s Day, we recommend the Interlocking Hearts necklace—a timeless symbol of love. For anniversaries or birthdays, explore our personalized options. Need help? Email us at support@momsparkle.store for recommendations!
Do you offer discounts for special occasions?
Yes! We often run promotions for holidays like Mother’s Day, Valentine’s Day, and more. Sign up for our newsletter to stay updated on exclusive offers and new collections.
Have more questions? Reach out to us at support@momsparkle.store—we’re here to help!